Radisson Jass Hotel Shimla Editorial Review, Rated (3.5 / 5) By Our Editors
Radisson Jass Shimla is one of the finest hotels in Shimla where you are sure of good service, tasty food and comfortable sleep. Let’s dive deep into this hotel starting with the booking process.
Its easy to book this hotel directly through their website or from third party websites. If you do book from a third party website, make sure you confirm your booking with the hotel before your arrival to ensure your booking from third party has been confirmed to the hotel. Booking can either be prepaid with discounts or with credit card holds.
Arrival & Check In
We arrived at Shimla railway station at around 5-6 PM and despite having confirmed pick up from railway station, no one was available to pick us up. Upon calling the hotel, they sent the car for pick up within 30 minutes but it was disappointing to wait for confirmed pick up in a cold December evening.
So we hopped on to the vehicle and reached the hotel in around 20 minutes. We were welcomed with hot towels and a very good hot welcome drink while waiting for the checkin formalities. Check in was smooth and we were escorted to our room by a smiling executive.
The room was nice and comfortable with view of the city which looked stunning in night. It had comfortable bed, mini bar and work desk along with 2 standard sofa seating arrangement. The bathroom though small was good. They offer different categories of room so judging by the one we stayed in, rooms seems to be comfortable without any issues.
So we dined in room mostly due to our travel though they offer free buffet breakfast and they have one in house restaurant “Café Valley Vue” as well. Food was a bit overpriced as per the standard but order taking and delivery were swift and quality was OK. So overall as per our experience, OK for food but that depends on what dish you order and which chef prepares it so you may find some great dishes out there as well.
We had Internet access without any issues during our stay, they also offer complimentary newspaper every morning and they have a fantastic multi-tier outdoor pool as well offering great views while you dip in. They also have a travel desk which can arrange your sight seeings or transfers. They also have a steam room along with a good SPA service “Sansha Spa”.
Every staff we encountered were smiling and willing to help. We called in every time for someone to escort us to the reception and then back to the room once we’re back just to check their staff service and they did this smiling everytime. Also drivers are knowledgeable and courteous. But beware of the outside drivers/cars the hotel driver arranges for you. We had once asked the driver to arrange a car for us. These outside cars are OK but their drivers are only looking for money as they have to pass the commission back to the hotel driver so this was a downside but to be honest, the outside car did cost us less than the one from the hotel fleet so obviously such service is expected for the price as Shimla is a very tourist place and all the tour operators, car drivers, hawkers, vendors, shopkeepers, etc. are looking to make money off the tourists all the time.
If you are looking for a good and comfortable stay at competitive prices then this is the one property you can book without hesitation. Yes, our stay could have been better but there is nothing you’re going to miss here. Just confirm everything with the hotel in advance and remind them twice if you depend on them for your pick up.
Our editors give this property (3.5 / 5)
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