The Lalit Great Eastern Kolkata Editorial Review, Rated (4 / 5) By Our Editors
The Lalit Great Eastern Kolkata is a five star property situated in heart of the city of Joy, Kolkata, nearby the Hooghly river.
Its easy to book this hotel directly through their website or from third party websites. If you do book from a third party website, make sure you confirm your booking with the hotel before your arrival to ensure your booking from third party has been confirmed to the hotel. Booking can either be prepaid with discounts or with credit card holds. We booked directly from the website with credit card hold. It was a quick and easy process.
Arrival & Check In
We were picked up at the Howrah railway station by their chauffeur on time within the platform itself which was great. It took around 30 minutes to reach the property. We were welcomed and the check in formalities were completed quickly. The lobby was great though view from the room is nothing, manily because its situated in heart of the city where nearby only old buildings are there.
We stayed at their highest category room which was a suite though it consisted of only one large room, it was good. As it was pretty cold and we were with our baby, they provided us room heater too on asking. Room was comfortable with a metal piller just besides the bed adding to the decor of the room.
The food was good, no complains there. Everywhere in Kolkata, you get the eastern touch in the food items no matter what it is so its no reason for complain. We dined in room only mostly and they provided all the required food for my baby as well gladly. They also have all day dining restaurant on site providing all type of food along with a restaurant serving grilled items and a tea lounge and a bakery.
They have a SPA and a salon on site along with a gym and pool. Their concierge desk can help you with the city transfers and tours. They provide free in room fruit basket along with newspaper on demand.
This is where the Lalit property scores the most points. They are among the top when it comes to staff quality. Each one I met was eager to help with a smile and they go out of their way to do everything to make our stay comfortable. When you have these kind of people as your staff, your property has to be among the best no matter where it is and the facilities.
Its a good property if you have to stay at the middle of Kolkata as traffic of Kolkata makes it pretty hard to travel from one place to the other within the city limits so in that sense if you have to be in the main city, this is the best place to be. The staff is top notch and the service is great. Rooms are comfortable and not costly as well. Our editors give this property (4 / 5)
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