Consumer Review

Review of PayTm Android app

Posted By: Sampad_Dutt Category: E-Wallet, D2H & Recharge Services
Review Page: PayTM Reviews
Nov 30, 2019 10:30 pm

As India is gradually moving towards a cashless economy, it becomes even more pertinent for electronic systems to support the move. I feel PayTm is a boon for consumers like us who are continually intending to move towards digital payment systems. I base the review on the following parameters-

 

Pros-

 

1. The Android application is a breeze! It rarely lags and is very responsive to the user which serves the purpose right.

 

2. The user interface is easy to grasp

 

3. In-built scanner in the app can scan any Quick Response code and make the payment.

 

4. Loads of offers and vouchers are available and a lot of them are free depending upon the pattern of usage of the consumer. I have been using the app for around 2 years now and I do all my payments like electricity and DTH bill payments from this app. And in every transaction, I get a voucher for bus fare, restaurants, shopping or cashbacks.

 

5. Users can open bank accounts with PayTm now.

 

Cons-

 

1. In order to avail any of the offers or cashbacks, the user needs to complete the KYC procedure. People may be reluctant to share their personal details.

 

2. The app takes a considerable amount of space on the device and there are frequent updates on the app with bug fixes.

 

Overall, my experience with the app has been extremely satisfying and I will continue to use it for all the transactions in future.

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